Preventing shipping mistakes! The reasons why camera inspection of mail items is essential for maintaining trust.
Why is it necessary to inspect mail?
Daily mailing tasks performed in routine operations may seem like simple, standardized work at first glance. However, if there are any "oversights" or "slips," it can lead to significant complaints and a decline in trust. One method that has gained attention in recent years to prevent such troubles is the use of camera inspections to check outgoing mail. This article will introduce the reasons why inspecting mail is necessary, specific inspection items, and the benefits of implementation. Why is inspecting mail necessary? Mistakes such as "incorrect address leading to non-delivery," "insufficient contents," and "missing stamps" can lead to a sense of "distrust towards the company" for the recipient, even if it happens just once. If inspections are not conducted, there will be no records or evidence regarding the contents of the shipment, which can lead to situations such as: - Inability to provide explanations for complaints - Incurring costs for double handling or resending - In the worst case, the risk of halting transactions On the other hand, if camera inspections are implemented: - Work logs and images/videos will record "what" and "how" items were shipped - This can lead to thorough explanations for customers and internal investigations into causes and prevention of recurrence In this way, it significantly contributes to maintaining the company's trust.
- Company：DUPLODEC
- Price：Other
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